Refund Policy

Effective July 21, 2026

Try before you buy

The base Card Harbor app is free forever, and the free plan includes the core features, so you can evaluate the app fully before subscribing to Pro.

Refunds

If Pro is not working out, email john@johncwaters.com or reply to your Paddle receipt within 14 days of your first purchase and we will refund it in full, no questions asked. Refunds are processed by Paddle, our merchant of record, back to your original payment method, typically within 5 to 10 business days.

Renewal payments are generally not refundable, but if a renewal charged when you meant to cancel, contact us within 14 days of the charge and we will make it right. Where consumer law in your country grants broader refund rights, those rights apply.

Canceling

You can cancel your subscription at any time through the customer portal linked from the app or from your Paddle receipt email. Canceling stops future charges; Pro features remain active until the end of the period you already paid for.